Customer Service > Delivery
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Delivery
The following information applies to the UK. For , USA or Canada please scroll right down. Customers from other countries please contact here for delivery rates prior to ordering.
Delivery Times Goods in stock will be sent within 1-3 days, depending on time of year. Knitwear or boots that have to be ordered in may take up to two weeks. Bedspreads take up to eight weeks as these are made to order. Delivery Rates
(Applicable to UK. Working on rates for other countries. In the meantime please email or place order and I'll contact you re extra postage costs. Thanks!)
One of the great things about KiwiKate's possum and possum-merino products is that they are all very lightweight, and thus the added post and packing cost is not such a big surprise on top of the cost of the goods. The default delivery method is First Class Recorded as outlined on the table here:
There are three other rates within the UK (all Royal Mail): Recorded delivery with gift wrap (£8.00-£12.00) Special delivery (£5.50-£10.00) Special delivery with gift wrap (£10.50-£12.50) Gift Wrapping We have some lovely, simple boxes and coloured tissue, or wrapping paper to send your goods off in if you wish This adds £5-£6 to your order (for our time as much as anything else). Choose the 'Royal Mail First Class + Gift Wrapping' option, or Special delivery with gift wrap option.
Standard Packaging KiwiKate's packaging is simple, minimal and hopefully reusable in the case of the cardboard boxes that are used. All goods are wrapped in tissue, just for protection through the post but one end could be left open if you wish to peak at the goods and then wrap your own paper around them as is! Plain white envelopes are used to send most smaller items, then cardboard boxes or wrap as necessary. Please find another use for the cardboard box.
Signed For (Recorded) or Special Delivery As a further general rule, I tend to send packages 'signed for' if the value of the delivery starts to mount up. I cannot bear the thought of things going astray in the post. Boots and larger orders do go 'special delivery' because it's feasible to do so. These charges are included above.
Free Delivery? Spend £150! The delivery will require a signature.
STOP PRESS! CHRISTMAS WEEK SPECIAL DELIVERY - AND OTHER 'RUSHES' Please use the Special Delivery option in the last run up to Christmas - especially if the delivery address is in London. Less expensive than petrol, parking and stress!
Outside the UK The current rates are based on Airsure, which means the goods will be tracked and will require a signature. Airsure Europe: £10.00 Airsure UsA: £15.00 Airsure Canada: £15.00 |
